Call or text @ 972-890-5239 BY APPOINTMENT ONLY

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STEP 1: Initial inspection
The vehicle undergoes a cleaning and a thorough inspection of all related and unrelated damage.  All aspects of the vehicle are tested for proper functioning.  
STEP 2: Supplementation
If our initial inspection reveals inaccuracies in the original insurance estimate,  you are contacted and informed of the additional amount, items, and inaccuracies being submitted to your insurance company.  The insurance company is then contacted and a supplement is submitted by Dent Dynamics DFW. We handle this process and there is no need for you to be inconvenienced. 
STEP 3: Disassembly
Once a vehicle is ready for repair, the required panels and components are carefully and professionally removed and labeled for reassembly.  For Ex. Headliner, fender liner, tail lamps, head lamps, interior door trim panels etc. 
STEP 4: PDR Repair
After disassembly, our team meticulously repairs each and every hail dent back to its original showroom form with a vast array of specialized PDR hand tools and rods. Advanced glue pulling techniques are executed on inaccessible panels such as roof rails.  

STEP 5: Pre-Assembly Quality Inspection

Our lead technician and owner will examine the repairs of every panel to ensure an undetectable repair prior to assembly. 
STEP 6: Reassembly
After all hail damage has been completely repaired and has passed the pre-assembly quality inspection, the vehicle is then professionally reassembled.
STEP 7: Final Quality Inspection
After the vehicle is reassembled, all related and unrelated functions are checked. For instance, if the tail lights were removed to repair the dents on a quarter panel, the tail lights will be reinstalled and tested for proper function. If the headliner was removed it is checked to make sure all interior lights and features function properly. After the vehicle has been washed and detailed, the owner will personally do a complete and final inspection to ensure the high quality standards and expectations for Dent Dynamics DFW have been met. 
FINAL STEP! -Delivery and Payment
Once the repair is completed our customer is contacted to arrange  for pickup of their vehicle.  Payment in full is due at this time. Below are some examples of how payment is made.

  • The insurance company will make a check payable directly to Dent Dynamics and therefore the customer can take possession of their vehicle without having to secure payment of any kind. ​ 
  • The insurance check is made payable to two parties; both Dent Dynamics and the insured. In this situation the customer would endorse the check and present the signed check to Dent Dynamics
  • The Insurance check is made payable to the insured and their lien holder.  In this instance  we will provide your lien holder with a Dent Dynamics hail damage repair invoice. Upon inspection or receipt of repairs your lien holder will then endorse your insurance check. 
  • If and when an insurance company makes the payment directly to the insured, the customer is responsible for making sure the payment is available before or at the time of delivery.
  • ​All customer paid amounts must be: INSURANCE CHECK, CASH, CASHEIR'S CHECK, OR MONEY ORDER.